Delete your account and data

Send a request from the email address linked to your eTefter account to podrska@etefter.app.

Include the following information:

• email subject: “eTefter account deletion request”
• the email address linked to the account
• your username, if available

To protect your account, we may ask for additional confirmation that the request was submitted by the account owner. Never send your password, payment card details or other sensitive information by email.

Once the request is confirmed, data associated with the account will be deleted, including:

• user account and profile information
• client and contact information
• jobs, statuses, notes and invoice items
• payment, expense and outstanding balance records
• before and after photos and the company logo
• company information and other files stored with the account

Limited data may be retained where necessary to comply with legal obligations, prevent abuse, resolve disputes or protect system security.

Such data is kept only to the extent necessary and for the period required by applicable law or a legitimate security purpose, after which it is deleted or anonymized.

After account ownership is successfully confirmed, we will process the request as soon as reasonably possible and no later than 30 days. You will receive an email when the process is complete.

Deleting your eTefter account does not automatically cancel an active subscription. If you have a subscription, cancel it separately through your Google Play account before or after submitting the deletion request.

If you do not want to delete your entire account, you can remove individual clients, jobs, payments, expenses, photos and other records directly within the app.